Representative Patient Access

Tower Health • Wyomissing, PA

20d

About The Position

The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.
Hours: (2) days 1030am-7pm and then (3) days 645am-315pm

Requirements

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Multitasking
• Organizational Skills
• Strong Team Player

Nice To Haves

• Prev Medical Exp preferred

Responsibilities

• patient registration
• scheduling
• customer service
• clerical support
• accepting, recording and verifying insurance information
• processing preauthorization requests
• collecting copays and account balance payments
• scanning documents into EMR
• administrative tasks related to the efficient operations of the department

Benefits

• Generous time off
• tuition assistance
• comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program
• Retirement Savings Program
• Life Insurance
• Tuition Assistance
• Health benefits start first of the month following start date!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees