Representative, Patient Access
HealthPartners•Stillwater, MN
46d
About The Position
The Patient Access Representative is a detailed customer service position in a fast-paced atmosphere. This position provides a warm welcome to each patient and family member presenting for service. In addition to customer service functions, the Patient Access Rep is responsible for accurate patient registration which includes; patient identification interviews, verification of patient demographic and insurance information, real time insurance eligibility checks and precise entry of this information into the system.
Requirements
- High school diploma or equivalent, prior equivalent work experience may be considered in lieu of diploma
- Excellent customer service and communications skills, including human relations sensitivity, listening and telephone etiquette skills
- Ability to promote and maintain good patient relations and patient confidentiality
- Computer and accurate keyboarding skills
Nice To Haves
- Epic experience
- ADT and Prelude knowledge
- One year experience in healthcare
- One year work experience in patient registration
- Overall knowledge of third party payors, hospital policies and business office procedures
- Medical terminology knowledge desired
- Type a minimum of 50 WPM
Responsibilities
- patient identification interviews
- verification of patient demographic and insurance information
- real time insurance eligibility checks
- precise entry of this information into the system
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
501-1,000 employees
