Representative - Maintenance Support

United Airlines•Houston, TX

About The Position

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities Maintenance Planners are the main liaison between technicians and management for all support functions associated with production. They fulfill several critical functions in the production process: Analyze maintenance performance and use results to define what resources (labor, materials, etc) are needed to meet production requirements Lead a variety of planning, scheduling, and documentation activities in both in the shop and the support office Communicate with production management on the status of paper packages and other issues that require immediate attention Coordinate with planners, buyers, material coordinators, and production supervisors to obtain piece parts needed for production Custodian for each part’s paper package, which is used to track all repairs and ensure appropriate engineering service bulletins are accomplished Validate all labor data transactions and any other required computer system data updates Package validation and preparation Account for all tasks, audit and finalize package for records retention Increased regulatory compliance by validating all required documents are provided to records department in allotted time More accurate time tracking increasing quality of data which enhances future event span requirement periodically Review and verify daily labor hours in online management system (PCS) and make corrections as needed Corrections include adding, modifying, and deleting labor as necessary Parts ordering and follow-up with key stakeholders such as AOG/ Inventory Planning/ Base Controllers to ensure we meet production schedule Data entry and validation in multiple systems such as SCEPTRE, PCS and TOCS Review and analyze shop production data repair vs. purchase cost working closely with the shop team to make timely decisions and meet production schedule Please be aware, this position does require you have the ability to work weekends. As weekends will be part of your regular scheduled week.

Requirements

High school diploma or equivalent
2+ years of planning experience in the Airline or related Industry
Experience with internet-based management and tracking systems
Able to read part drawings and validate drawings against other documents
Navigate engineering document libraries
Track hundreds of parts in various stages of repair across multiple locations
Cross-functional communication with planners, engineers, and mechanics
Work well under pressure
Able to manage stress
Excellent multitasker
Self-starter
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Understanding of matrix organizing, analyzing, and reporting
Working knowledge of SCEPTRE and TOCS
Be able to identify process issues and provide ideas for resolution
Feel comfortable highlighting production shortfalls and communicating areas for improvement to production supervisors

Responsibilities

Analyze maintenance performance and use results to define what resources (labor, materials, etc) are needed to meet production requirements
Lead a variety of planning, scheduling, and documentation activities in both in the shop and the support office
Communicate with production management on the status of paper packages and other issues that require immediate attention
Coordinate with planners, buyers, material coordinators, and production supervisors to obtain piece parts needed for production
Custodian for each part’s paper package, which is used to track all repairs and ensure appropriate engineering service bulletins are accomplished
Validate all labor data transactions and any other required computer system data updates
Package validation and preparation
Account for all tasks, audit and finalize package for records retention
Increased regulatory compliance by validating all required documents are provided to records department in allotted time
More accurate time tracking increasing quality of data which enhances future event span requirement periodically
Review and verify daily labor hours in online management system (PCS) and make corrections as needed
Corrections include adding, modifying, and deleting labor as necessary
Parts ordering and follow-up with key stakeholders such as AOG/ Inventory Planning/ Base Controllers to ensure we meet production schedule
Data entry and validation in multiple systems such as SCEPTRE, PCS and TOCS
Review and analyze shop production data repair vs. purchase cost working closely with the shop team to make timely decisions and meet production schedule