Representative, Guest Services
Holland America Line Careers•Copper Center, AK
212d
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About The Position
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Provides customer service by listening and responding to guests' needs and concerns. Applies knowledge of company products, optional tours, services, local information, policies, procedures and guidelines to assist guests. Implements and maintains procedures and policies within established company guidelines. Participates in guest service activities and programs.
