About The Position

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. The position involves counseling patients and/or parties responsible for payment regarding payment responsibilities and options.

Requirements

  • High School Diploma or Equivalent (Required)
  • 1 year related experience.

Responsibilities

  • Explains financial responsibilities for services received, payment options, and collection procedures.
  • Communicates with insurance carriers, alternative payment sources, and healthcare providers to act as an advocate for the patient.
  • Recommends alternative sources of payment and/or financial assistance when appropriate.
  • Explains insurance benefits, eligibility, requirements, and estimated patient liability based upon analysis and verification of insurance benefits.
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