Representative Field Services

Cemex USA • Orlando, FL

49d • Onsite

About The Position

The primary responsibility is to support outside sales staff by assisting customers on site with project planning, product selection and problem solving. This position is a liaison between the customer, sales, and production.

Requirements

• Bachelors degree in a related area (sales, marketing, communications, social sciences) or two to three years of related experience
• Proficient in business systems (excel, word, lotus notes, etc.)
• Possess analytical, problem-solving and organizational skills.
• Must be detail oriented and accurate with an ability to handle large volumes of data entry.
• Ability to communicate effectively both orally and in writing to employees and others.
• Maintain confidentiality in daily operations.
• Perform duties in a professional manner.
• Flexible to travel overnight and to work all hours required including nights and weekends.
• Interested in relocating in the future for upward mobility.

Responsibilities

• Attends and actively participates in pre-construction meetings with our customers, sales, operations management, and QC to ensure appropriate mix and performance.
• Participates with large jobs to insure quality delivery and placement.
• Effectively addresses customer concerns/complaints
• Maintains records and writes reports regarding jobsite issues, driver performance, and product problems.
• Trains with sales, QC, and operation personnel to become knowledgeable regarding technical updates and industry standards.
• Participates in routine employee communications meetings.
• Notifies the sales of anything pertinent regarding the business.
• Communicates frequently with the sales, QC, and customer service personnel to coordinate the overall effort.
• Establishes consulting relationships with customers while effectively represent the company's best interest.
• Maintains environmental, housekeeping safety, and business conduct to comply with company standards and government regulations.
• Manage time effectively to schedule and prioritize assignments.
• Works in an unstructured environment.
• Make administrative improvement recommendations.
• Assist with market and pricing studies.
• Responsible for special projects and requests as needed.
• Able to work overtime and shifts as needed.
• Perform as work as assigned by supervisor.

Benefits

• CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nonmetallic Mineral Product Manufacturing