Representative - Diet

HonorHealth•Scottsdale, AZ

22h•Onsite

About The Position

At HonorHealth, the Diet Representative provides nutrition care services to hospital patients, including menu preparation, printing, and correction. This role involves maintaining electronic patient nutrition records using Food Service system applications software, preparing food production tallies and reports, and conducting telephonic patient interviews for menu selection. The individual must be able to work effectively in a high-volume, customer service-oriented environment. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving the greater Phoenix metropolitan area with nearly 17,000 team members. The network includes six acute-care hospitals, an extensive medical group, cancer care, outpatient surgery centers, clinical research, and more, all dedicated to providing high-quality care and improving community health. HonorHealth offers a diverse benefits portfolio for its full-time and part-time team members and provides opportunities for training and development.

Requirements

Food Handler's Card

Nice To Haves

Associates Degree
High School Diploma or GED
1 year food service experience in a healthcare environment

Responsibilities

Provide nutrition care services to hospital patients including menu preparation, printing and correction.
Maintain an electronic patient nutrition record in Food Service system applications software.
Prepare food production tallies and reports.
Perform telephonic patient interviews for menu selection.
Work effectively in a high volume, customer service oriented environment.
Demonstrate complete understanding and application of Food Service system applications software Diet Office management systems.
Accurately and timely generate reports and processes.
Process and implement diet orders according to protocols.
Maintain electronic patient nutrition record and update with patient’s food preferences, allergies and individualized needs.
Correct menus for patients receiving therapeutic diets to ensure nutrition adequacy and accuracy.
Coordinate communication between the kitchen production team and the patient tray delivery staff.
Communicate daily with nursing staff and clinical nutrition staff to ensure the highest quality patient care.
Set up and process tube feeding, nourishments and snacks.
Print patient labels for assembly.
Assist patient tray service team when needed.
Utilize AIDET protocols to obtain patients menu selections within established time frames using computer application.
Demonstrate patient focused customer service standards.
Demonstrate understanding of nutrition and discuss appropriate menu selection options with patients to meet therapeutic diet requirements.