REPOST DSS Connect Specialist / 61055956
State of South Carolina
399d•$38,080 - $46,578
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About The Position
The DSS Connect Specialist plays a crucial role in the South Carolina Department of Social Services by providing essential casework and customer service in an Economic Services inbound call center. This position is focused on assisting constituents with inquiries related to SNAP and TANF benefits, ensuring compliance with federal and state regulations, and maintaining accurate documentation of cases. The specialist is also responsible for tracking constituent calls and identifying trends to improve service delivery.
