Reporting Services Coordinator

Celligent Diagnostics LLC•Spartanburg, SC

12d

About The Position

This individual will be responsible for ensuring pathology results are reported to the client with accuracy and efficiency, as well managing send-off specimens for consultation, multi-disciplinary conference reviews, and additional lab testing. In addition, Reporting Services is responsible for providing Diligent Billing with the necessary information for patient billing and/or insurance filing to occur.

Requirements

High school diploma or equivalent
Strong Data Entry experience
Extremely high attention to detail
Ability to read, write and speak clearly in English
Ability to understand and use anatomic pathology and medical terminology

Responsibilities

Answering phone and handling of calls accordingly
Communicate effectively with pathologist, clients and staff
Handling of problem cases with clients and resolving in the LIS
Handling of add-on test requests
Receiving and accessioning smear review materials, consultations and send-off specimens
Data entry of patient demographics, insurance information and tests ordered
Scanning documents into the LIS
QA review of specimens accessioned and supporting documents received from clients
Monitoring work in progress to ensure pathology reports are completed in a timely manner
Monitoring report delivery logs to ensure faxes and EMR reports are successfully submitted to the client
QA review of consultations, conference reviews, retrospective reviews, frozen sections and rush cases
Handling of requests for release of patient materials to include reports, slides and/or blocks to include conference reviews, tumor registry, continuing patient care materials
Ensuring HIPAA guidelines are followed with the release of patient materials
Monitoring send-off work in progress lists to ensure reference lab test results are completed in a timely manner
Monitoring send-off pending log to ensure Celligent materials (slides and/or blocks) have been returned to file