Report Coordinator

Easterseals Southern California•Ontario, CA

1d•$20 - $22

About The Position

Easterseals is leading the way to full equity, inclusion and access through life-changing disability and community services. For more than 100 years, we have worked tirelessly with our partners to enhance quality of life and expand local access to healthcare, education and employment opportunities. Easterseals Southern California provides essential services and on-the-ground supports to more than 15,000 people each year—from early childhood programs for the critical first five years, to autism services, daily and independent living services for adults, employment programs, veterans’ services and more. Our public education, policy and advocacy initiatives positively shape perceptions and address the urgent and evolving needs of the one in four Americans with disabilities today. Together, we’re empowering people with disabilities, families and communities to be full and equal participants in society. Join us as we seek to be the most inclusive place for people with disabilities to live, learn, work & play easterseals.com/southerncal Pay Range: $20 - $22 per hour. OVERVIEW OF POSITION: Under direct supervision, reviewing and tracking reports, and acting as a liaison between funding sources and the organization.

Requirements

High School Diploma, GED or national equivalent.
1-2 years’ customer service and/or administrative support experience is required.
Proficient in Microsoft Office applications (e.g. Outlook, Word, Excel, Skype) and related computer software; ability to learn new software programs as needed.
The ability to provide customer service, administrative support, and a demonstrated ability to handle high volume incoming calls, and data entry
Ability to interpret and implement policies, procedures, and regulations.
Ability to maintain positive customer service interaction, and a high degree of professionalism.
Ability to exercise discretion and maintain a high level of confidentiality.
Ability to communicate effectively through oral and written skills, and work cooperatively with a variety of individuals and groups.
Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals of Southern California and/or program requirements.

Responsibilities

Reviews and tracks reports to ensure authorization has been received and submitted to funding source in a timely manner.
Reviews and edits all progress reports to ensure compliance with funding source requirements.
Ensures supervision hours are in compliance with approved ESSC standard and enhanced ratios and seeks additional approval as applicable.
Tracks and reports late progress report submissions by associate.
Tracks and reports late receipt of authorizations by funding source.
Acts as liaison between funding source and ESSC.
Communicates monthly list of expiring authorization (Aging Report) to ESSC associates to ensure timely submission of reports for continuation of services.
Communicates weekly list of pending authorizations to appropriate parties.
Ensures appropriate notification letter (On Hold, No Contact, Termination) to families and funding source are sent out as needed.
Maintains and edits participant notes, issues, and general information.
Documents correspondence in record keeping systems.
Maintains and edits Authorization Aging Report.
Attends associate meetings, trainings (including Relias), in-services, and other meetings as requested.
Responds to unsafe working conditions immediately.
Reports related job injuries/illnesses immediately, and takes corrective action as needed.
Performs other duties as assigned.