Replenishment Lead (100% Onsite)

US Foods•Grand Island, NE

15h•Onsite

About The Position

The Replenishment Lead role sits within the Replenishment Buying organization at the Market level. This position is responsible for running supporting operations for Replenishment activities within a market, including owning logistics, sales, and costing coordination for product orders. The Lead acts as the face of Replenishment in the market, working with the VP Sales and VP Operations to ensure immediate product needs are met and that the Replenishment function delivers on commitments, maintaining continuity of product supply while meeting key performance service indicators (KPI). The role involves constant communication with the Replenishment Service Center (RSC) through update calls and collaboration on demand changes and special projects. It also monitors inbound product quality and ensures replenishment functions adhere to US Foods policies and procedures. The Replenishment Lead provides subject matter expertise on supply chain systems, replenishment policies, and procedures, and additionally manages Replenishment Assistants who support Replenishment operations in the market. This role will be onsite 5 days a week (Monday - Friday) in Grand Island, NE or Lenexa, KS.

Requirements

5 years of purchasing work experience required; proven experience of influencing people / management
Extensive food service knowledge and supply chain experience.
Proficient with various Desktop software (e.g., Excel, MS Word, PowerPoint).
Strong interpersonal skills and ability to collaborate cross-functionally and draw linkages to business
High attention to detail, strong customer orientation, and fact-based decision making
Bachelor’s degree in business, operations, or supply chain management, or equivalent food service industry work experience required.

Nice To Haves

Food service purchasing and management experience
Possess a high degree of diplomacy, tact, tenacity and persistence to deal effectively with other stakeholders
Proficiency in data analysis & visualization tools (i.e., Excel, Sigma, Tableau, PowerBI, etc.)

Responsibilities

Work with Area Buyers and Replenishment Assistants to ensure key Replenishment functions are being fulfilled
Monitors inbound product for quality levels and investigates any product concerns and product returned from customer due to quality concerns.
Manages and executes at the direction of Category Management, the removal of slow, dead, excess and obsolete inventory.
Assists and follows up on inventory management concerns including spoilage, alert date product and suspense inventory with Category Management.
Through Replenishment Assistant, manages the Credit Debit Memo Request process, drop ship billings.
Tracks key service performance indicators for a Market including: Customer Service Level, Inventory Loss Minimization, Days Inventory on Hand (DIOH), Customer Order Fill Rates, Excess and Obsolete Inventory Reserve (shared), Managed Cases/Freight Income, Inbound Cases/Pallet, Slow and Dead Inventory (Shared), Special Order Response Time, movement to Direct
Drive process consistency and build strong relationships with cross functional partners overseeing the market
Works directly with the VP Sales and VP Operations to ensure the market delivers on customer commitments.
At times, negotiate with and/or strongly influence the VP Sales and VP Operations on alternative, creative means to meet a customer commitment.
Ensures line of open communication between the cross-functional partners and Replenishment Assistant regarding business updates and Market initiatives along with all demand change information
Participates in regular market status calls to identify & remedy service issues, spoilage risks, etc.
Support the Area buying team with routine buying support tasks
Own the reviews of certain reports (e.g., Unusual Demand, BIT, Inventory Rebalance Process, ICC/LCR pricing, etc.) and raise issues to buyers/leadership as necessary
Accept PO blueprints, Manage Monthly Freight Rates (LFRM Portal), check Arrowstream non-compliant orders, and investigate/resolve costing issues (CASIS)
Fill in buying gaps as needed and cover for temporarily unavailable buyer bandwidth
Manage a team of Replenishment Assistants and drive continuous improvement within the team.
Assume SME role in supply chain processes and market intelligence to help incorporate local market intelligence to improve efficiency and service
Share current challenges, operational learnings, and opportunities with the Area Replenishment staff to improve standard processes
Ensure smooth coordination and information flow between Replenishment Assistants and Area Buyers
Build a strong culture of customer service orientation, collaboration, performance, and continuous improvement within the team
Provide adequate coaching and process guidance to the team; when needed, work closely with Area Replenishment leadership to develop the required capabilities within the team
Provide regular 1x1 feedback to the team based on cross-functional inputs and individual performance