Replacement Sales Manager

Pella•High Point, NC

39d•Onsite

About The Position

We are seeking a driven, hands-on Sales Manager to lead our Retail/Replacement Sales Team in the NC Triad market. This role directly supervises Sales Representatives, Inside Sales, and is fully accountable for team performance, market growth, and customer experience. This is not a desk job. The majority of your time will be spent in the field — coaching, developing, motivating, and holding your team accountable to performance standards. If you thrive on metrics, leadership, and building high-performing sales teams, this is your opportunity to lead a premium brand in a growth market.

Requirements

5+ years of successful consumer direct sales experience
1+ year of in-home sales management experience
Window, door, or building products sales preferred
Proven ability to coach sales process and drive measurable results
Strong metric-driven leadership style
Comfortable leading from the front and holding teams accountable
Organized, systems-minded, and tech proficient

Nice To Haves

Window, door, or building products sales preferred

Responsibilities

Full staffing and performance of the NC Triad Replacement Sales team
Field coaching and development of in-home sales professionals
Driving key sales metrics including volume, close %, yield per opportunity, average order size, discount control, and customer satisfaction
Managing showroom performance and lead conversion execution
Ensuring proper opportunity flow, follow-up, and reporting accuracy (ACE / Pella Direct systems)
Accounts receivable oversight and customer issue resolution
Monthly and annual reporting, budget development, and market business planning
Personal production performance when needed to maintain lead times

Benefits

Competitive Compensation. (Commission Based Salary)
Insurance (medical, dental, vision)-First of the month after 30 days of employment.
Flexible Spending Account (FSA) to manage health and dependent care expenses.
Life Insurance.
401(k)/ 401(k) matching-50% up to 6% after 1 year of employment.
Profit sharing for additional financial rewards.
10 Paid Holidays.
Generous Vacation/ PTO for work-life balance.
Tuition Reimbursement to support your professional growth.
Onsite Chaplin and Bible study programs if needed for spiritual support.
Employee Assistance Program (EAP) offering confidential support and resources.