Repairs Co-ordinator

Longhurst Group • Boston, MA

360d • £32,226 • Hybrid

About The Position

At Amplius, we're on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment. In our Repairs Co-ordinator role, you'll play a crucial role in assisting the Repairs team to oversee our responsive and void repairs service, ultimately ensuring that our homes are maintained to the highest standard.

Requirements

• Strong attention to detail to identify any defects in repairs.
• Well organised, with good digital skills.
• Able to adapt to ever changing situations within our Responsive Repairs service.

Responsibilities

• Completing post-inspections of our repairs to ensure they're completed to the highest standard.
• Liaising with our contractors around variations of work orders and any cancellations of planned work.
• Respond to permission requests from our customers whereby they want to make home improvements.
• Help to co-ordinate and plan in work for some of our Surveyors, ensuring that inspections are booked in and any administrative work is completed.
• Communicate with our customers to keep them informed of works and support any comments or concerns.
• Monitor closed complaints and commitments on our dashboard to ensure full completion.

Benefits

• 28 day's annual leave plus bank holidays, with the ability to carry over allowance and purchase more
• Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary
• Paid professional subscription for membership fees relating to your role
• Employee Assistance Programme offering free wellbeing tools, free flu jabs and more
• Health cash plan giving cash back for everyday health checks such as optical and dental
• Cycle to Work and Electric Car Lease schemes
• High street, holiday and gym membership discounts
• Plus lots more once you join!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Number of Employees: 1,001-5,000 employees