Repair Technician

Peak Technologies • Miami, FL

12d

About The Position

For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes.
JOB SUMMARY & SCOPE
Failure Diagnostic, Troubleshooting, and Repair/Replacement of Faulty Components in Electronic Equipment. Responsible for ensuring sufficient resources are made available to achieve of requirements of the policy, and for reviewing progress against objectives and programs. Respond to QMS.

Requirements

• Technical background in electro-mechanical devices such as printers, kiosk/ATM devices, or equivalent experience.
• Associate degree and/or 2-4 years of equivalent work experience in field service or similar industry
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Escalate issues discovered while performing required tasks.
• Prioritize and handle multiple tasks simultaneously.
• Basic computer skills are required.
• Self-starter and motivated to perform effectively during times of high demand.
• Use and understanding of test/lab equipment such as Voltmeters, Power Supplies, Bench Tools, Soldering Equipment, etc
• Assembly and disassembly of electronic equipment
• Troubleshooting of electronic equipment

Nice To Haves

• Certification in information technology or process improvement training desired.

Responsibilities

• Repair and Maintenance of electronic equipment such as: Barcode Readers, Mobile Computers, POS Machines, Fusers, Printers, etc.
• Replacement of Certain Faulty Components such as: connectors, cables, fuses, etc. (Level I Technicians have limited use of soldering equipment and are not allowed to replace critical components unless in close supervision of a Level II/III technician or a supervisor.
• Replacement of Cosmetics deemed to be worn out or unacceptable based on Peak Technologies’ quality guidelines.
• Software and Firmware update to electronic equipment.
• Maintain Cost-Effective levels through the use of good practices, judgment and utilization of time, equipment and inventory of new/used parts.
• Minimize and decrease Repeat-Repairs.
• Record Entry for repaired devices into Peak Technologies Tech Parts Inventory System.
• Maintain a clean and organized work area.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees