REPAIR TECHNICIAN

David Clark Company Incorporated • Worcester, MA

12h

About The Position

The Repair Technician is responsible for repairing headsets returned by customers, as distributed for repair by the Repair Tech Lead Person.

DUTIES/RESPONSIBILITIES:

The requirements listed below are representative of the essential duties required:

Receives work assignments from Repair Tech Lead Person.
Reviews information provided by Lead.
Gathers parts needed for the repair.
Repairs broken or damaged products.
After completing repair, retests product to ensure repair was effective.
At end of each day brings completed work to packing area to be shipped.
Ensures that when inventory is low to reorder spare parts as needed.
Pulls all approved headsets off shelves, includes needed paperwork, and stacks for future repair.
Other duties as required.

LEVEL OF RESPONSIBILITY:

Employee works under general supervision.
Employee has little or no decision-making responsibility.
The employee has little or no impact on the decisions of others.

SUPERVISORY RESPONSIBILITIES:

None.

REQUIRED SKILLS/ABILITIES:

Electronic background.
Production background.
Position requires basic data input into company software systems such as email or customer service database.

EDUCATION AND EXPERIENCE:

High School or GED required , electronic education, preferred.
1-3 years of experience repairing damaged items.
Basic, introductory on-the-job training.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

The work environment characteristics described here are representative of those encountered while performing the essential functions of this job.

Physical Demands/Efforts

Dexterity to work with the small parts in the headset.
Prolonged periods of sitting.
Little or no physical exertion.

Mental & Visual Demands/Efforts

Work is routine and consistent from day to day.
Visual acuity to see small parts of the headset.
Working with small parts.
Work occasionally requires visual effort for extended periods of time.

Work Environment and Hazards

Some exposure to heat, dust or other factors of minor inconvenience.
Infrequent exposure to hazards that require the exercise of caution with little likelihood of injury.

AMERICANS WITH DISABILITIES ACT

David Clark Company complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Requirements

• Electronic background.
• Production background.
• Position requires basic data input into company software systems such as email or customer service database.
• High School or GED required , electronic education, preferred.
• 1-3 years of experience repairing damaged items.
• Basic, introductory on-the-job training.
• Dexterity to work with the small parts in the headset.
• Prolonged periods of sitting.
• Little or no physical exertion.
• Work is routine and consistent from day to day.
• Visual acuity to see small parts of the headset.
• Working with small parts.
• Work occasionally requires visual effort for extended periods of time.
• Some exposure to heat, dust or other factors of minor inconvenience.
• Infrequent exposure to hazards that require the exercise of caution with little likelihood of injury.

Responsibilities

• Receives work assignments from Repair Tech Lead Person.
• Reviews information provided by Lead.
• Gathers parts needed for the repair.
• Repairs broken or damaged products.
• After completing repair, retests product to ensure repair was effective.
• At end of each day brings completed work to packing area to be shipped.
• Ensures that when inventory is low to reorder spare parts as needed.
• Pulls all approved headsets off shelves, includes needed paperwork, and stacks for future repair.
• Other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED