Repair Technician II

Liberty Vote•Mckinney, TX

6d•$20 - $25•Onsite

About The Position

This position is fully on-site, five days a week, at our McKinney, Texas office. Position Summary: Responsible for making warranty and non-warranty repairs to customer RMA equipment, testing all incoming inventory from contract manufacturers, and preparing machines for customer orders. Also assists with annual year-end inventory and field services projects as needed.

Requirements

Associates degree in electronics or associate level electronics certification.
Minimum of 5 years of experience in the electronics industry working with electronic repairs on equipment.
Good verbal and written communication skills.
Strong organizational skills and detailed-oriented.
Experience working within a quality management process.
Proficient in Microsoft Office Suite.

Responsibilities

Conducts all electronic repairs onto equipment according to company’s engineering standards.
Submits customer orders for machine repairs documenting service codes.
Identifies the repairs as warranty or non-warranty and manages accordingly.
Coordinates with contract manufacturer for repair of products under CM warranty.
Manages the warranty repairs by working with the manufacturer in the documentation of the equipment.
Troubleshoots equipment problems and identifies needed repairs.
Obtains assistance, when needed, on difficult equipment repairs from engineering team or field staff as needed for special projects.
Tests all incoming and outgoing equipment to ensure equipment functions according to specifications is maintained adequately.
Assists with shipping and receiving when needed by unloading and/or assisting with the delivery, checking in all materials, matching purchase orders to sales orders.
Documents policies and procedures relating to repairs and maintenance of equipment.
Reports hardware issues to engineering team and coordinates for resolution.
Conducts special testing projects for engineering team as directed.
Assists with inventory management.
Assists with quality management.