Repair Supervisor

Foxconn Industrial Internet • Mount Pleasant, WI

34d

About The Position

FII USA, Inc., a Foxconn Technology Group Company, is seeking a Repair Supervisor to oversee day-to-day operations of the repair team responsible for diagnosing, troubleshooting, and repairing electronic assemblies, systems, and components. Once a part of the team, you will lead a group of technicians, ensure repair quality, manage workflow, and support continuous improvement initiatives in a fast-paced production environment. The Repair Supervisor will coordinate repair operations, enforce quality standards, and serve as a bridge between the repair team, engineering, and leadership while assisting the Operations Department as needed.

Requirements

• Associate or Bachelor’s degree in Electronics, Electrical Engineering, or related technical field preferred; equivalent experience considered.
• 3–5 years of experience in electronics repair, PCBA rework, or system-level troubleshooting, with at least 1–2 years in a leadership or supervisory role.
• Strong understanding of electronics assembly, repair, and troubleshooting processes (SMT, PCBA, system-level repair).
• Familiarity with test equipment (multimeters, oscilloscopes, functional testers, etc.).
• Experience with ESD practices, soldering standards (IPC-A-610, J-STD-001), and rework techniques.
• Strong organizational and communication skills.
• Detail-oriented with a structured approach to problem-solving.
• Ability to collaborate effectively with cross-functional teams.
• Must be able to sit or stand at workstations for extended periods, must be able to lift up to 50 lbs.

Responsibilities

• Supervise daily operations of the repair team, including assignment of work, monitoring productivity, and ensuring adherence to repair schedules.
• Provide hands-on technical guidance in diagnosing and repairing PCBA, server, and system-level failures.
• Ensure compliance with quality standards, repair procedures, and customer specifications.
• Collaborate with engineering and quality teams to identify root causes of recurring failures and recommend corrective actions.
• Train, mentor, and develop repair technicians to strengthen technical capabilities and ensure adherence to best practices.
• Track repair performance metrics (turnaround time, yield, and first-pass success rate) and report results to management.
• Maintain accurate documentation of repair activities, test results, and parts usage in company systems.
• Manage material flow and inventory for repair activities, including coordination with supply chain teams.
• Enforce safety protocols and maintain a clean, organized repair area.
• Support continuous improvement initiatives to enhance repair efficiency and reduce repeat failures.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.
• Onsite Aurora Health & Wellness Center available for all employees.
• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees