Repair & Restore Admin

Dry Force Corp•Lenexa, KS

7h•$18

About The Position

Power Dry is seeking a motivated and organized Reconstruction Administrator to join our team in Lenexa, KS! The ideal candidate will play a crucial role in supporting our reconstruction and restoration projects. The Reconstruction Administrative Assistant will be responsible for a range of tasks including, following up on estimate and supplement approvals, managing contact with insurance companies, following up with customers and insurance claims for payment, handling construction-related calls and emails, tracking referrals to 3rd parties and ensuring efficient record-keeping and collections activities. This role requires a candidate who can adapt to a dynamic work environment and has experience in an office setting- Xactimate experience as well as experience with homeowners insurance claims preferred.

Requirements

Xactimate Level 1 certification or the ability to obtain it within 90 days of employment.
Strong organizational skills and attention to detail.
Demonstrated ability to consistently follow through on tasks and projects, exhibiting a high level of persistence and commitment to achieving goals.
Excellent communication and customer service skills.
Ability to adapt to a fast-paced work environment.
Proficiency in using standard office software and tools.

Nice To Haves

Prior experience in a similar role within the restoration or construction industry is a preferred.

Responsibilities

Estimate Approvals- Work with the insurance companies to get repairs approved.
Follow up on Supplement Approvals: Monitor and track supplement approvals to ensure timely processing.
Review and Clear Construction Messages/Emails: Regularly review and clear construction-related emails, messages from vendors and customers, ensuring all relevant information is appropriately recorded.
Answer Phones When Needed: Assist in answering phones and providing support as required, ensuring a high level of customer service.
Track Referrals to 3rd Parties: Maintain a comprehensive record of referrals to 3rd parties for reconstruction services, ensuring smooth coordination.
Archive Matterport Scans: Organize and archive Matterport scans when a job is closed to facilitate easy access for future reference.
Xactimate Level 1 Certification: Obtain Xactimate Level 1 certification within 90 days of employment to effectively work with Xactimate software.
Assessment Site Visit: Conduct assessment site visits before 60 days of employment to gain a better understanding of the field operations.
Audit Dash Compliance Tasks: Regularly audit compliance tasks related to Dash to ensure that processes are followed correctly.
Prescreen Scheduled Consultations: Pre-screen scheduled consultations to ensure that they meet the necessary requirements, preventing unnecessary expenditure of resources on small projects.
Assist with Scheduling Consultations and First Walks: Collaborate with the team to schedule consultations or initial walk-throughs, ensuring proper coordination and allocation of resources.
Assist in taking deposit payments and final payments when necessary.
Supplement Status Report: Maintain and update the Supplement Status report to keep all stakeholders informed of the progress of supplement requests.