Repair Options Specialist

Yancey Bros. Co.•Mableton, GA

22h•Onsite

About The Position

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. As the Repair Option Specialist, you will be responsible for the development of repair option event pricing using SOC, PSQ, SIS 2.0, and other quoting systems. This role supports the Rebuild & Repair Options Manager with customizing and maintaining standard jobs and repair options. You will also assist other service managers, sales reps, and departments with repair standard and quoting.

Requirements

4 year college degree or equivalent.
Proficient use of Microsoft Excel required.
Detail-oriented
Enjoys working in a team environment.

Nice To Haves

Prior Caterpillar technical experience a plus
Knowledge of Microsoft Query a plus.

Responsibilities

Develop repair option templates (service segments with parts lists) using Repair Options BUILDER software.
Maintain machine specific repair option data.
Validate repair option standards throughout the dealership by querying our repair history and standard jobs.
Interface with Service Management for product and service feedback that impacts repair option development.
Maintain high volume/low complexity/low risk price material (e.g. PM) for sales representatives.
Train persons to use Repair Options.
Assist Service Operations Manager with developing and customizing repair option prices.
Develop and produce Repair Option and Standard Job reports, as required.
Participate in required safety program, and work in a safe manner.
Complete additional tasks as assigned by management.