Repair Lead

Assurant•La Vergne, TN

3d•$19 - $31•Onsite

About The Position

While working under minimal supervision the Repair Lead will inspect, refurbish, test, troubleshoot and program electronic equipment. Attention to detail and mechanical and systemic aptitude is required while working on complex projects and assisting less experienced peers. Highly-skilled with moderate level of proficiency. This role is an onsite position at our DCC in Mt. Juliet, TN, with a schedule of Monday-Thursday 5 am-3:30pm.

Requirements

Minimum of 3 years of wireless repair experience
2-3 years of experience leading a team
Ability to perform electromechanical assembly using hand and electric tools
Must be able to perform precise component level and board repairs
Ability to identify and report root cause deficiencies
Ability to identify and report routine process deficiencies
Ability to test, repair and troubleshoot devices to isolate root cause
Ability to perform soldering and de-soldering using handheld soldering and hot air equipment
Work with care and urgency in order to meet production goals
Participate in continuous and LEAN improvement and team building activities
Implements and maintains 5S+1 (Houskeeping and Safety) standards
Refer to and follow Standard Operating Procedures to perform the job duties
Use a computer to enter data into the company database
Physically move of material as needed
Perform other duties as assigned

Responsibilities

Assist Engineering Department with troubleshooting, software flashing support, and new product introductions
Serves as a resource to others in the resolution of complex problems and issues
Assist as Subject Matter Expert for internal and external clients
Conducts standup meetings and Tech Talks in supervisor’s absence.
Validate and evaluates new & tech damage product from line
Validate, provides feedback and enters line reworks into excel database
Validate & signs off on all UR/BER from line
Assist in evaluation and generation of material escalations
Assist in generation of Engineering change requests for process and documentation changes
Assist and completes submission of help desk tickets for associates requiring login issues, equipment issues, etc.
Conduct training, mentoring, and coaching of associates in job related functions and recommends to supervisor associate training opportunities
Monitor work flow and work in process in line and allocates resources accordingly keeping supervisor up to date
Conduct root cause failure analysis and troubleshooting on suspected defective devices