Repair Center Manager

Innomotics•New Kensington, PA

21d•$87,000 - $149,200•Onsite

About The Position

Innomotics LLC is seeking a dynamic Repair Center Manager – MV Drives, based in New Kensington, PA. This role is responsible for leading and growing the repair center’s P&L through operational excellence, profitable volume growth, safety leadership, and continuous improvement. As the senior leader at the site, you will act as an entrepreneurial owner, accountable for all aspects of the repair center’s performance - financial, operational, customer, and people. This leadership role oversees a multi-functional team including repairs team leader & repair technicians. This position is based in New Kensington, PA and requires being onsite daily.

Requirements

Bachelor's degree in Business Administration, Industrial, Mechanical, or Electrical Engineering. Equivalent experience with a High School Diploma/GED will be considered.
10+ years of operations leadership experience, preferably in a service or repair center environment.
Demonstrated success managing P&L performance, driving cost reductions, demand-capacity planning, forecasting, budgeting and leading revenue-generating initiatives.
Minimum of 5 years managing diverse teams including managing hourly employees in a factory environment
Strong track record in safety leadership, quality, process improvement, and employee engagement.
Proficient in SAP, Excel, Power Point and Word
Exceptional verbal and written communication and interpersonal skills, with experience communicating all levels within the organization – shop-floor employees, customers, and executive levels
Strong interpersonal and communication skills across all levels—from the shop floor to executive leadership.
Results-oriented, adaptable, and capable of thriving in a fast-paced, service-driven environment.
Willing to travel up to 10% as required for customer and business engagement.

Nice To Haves

Experience with variable frequency drives or similar electrical distribution energy management equipment is strongly preferred.

Responsibilities

Full profit and loss (P&L) responsibility for the MV Drives Repair Center, with clear accountability for revenue growth, margin expansion, and cost control.
Drive profitable repair volume growth by optimizing capacity, reducing cost per unit, and expanding the customer base.
Collaborate with business development team to build and execute MV Drives repair sales strategy. Engage with key customers to drive sales & business growth efforts.
Partner with Finance to lead monthly performance reviews, pricing decisions, budgeting, forecasting, cost management and demand & capital planning.
Champion a ZERO HARM culture with rigorous compliance to safety standards and a proactive approach to EHS performance.
Ensure safety is embedded into all processes and behaviors at every level of the organization.
Lead day-to-day repair center operations with a focus on cycle time reduction, quality control & improvement, productivity gains.
Implement lean manufacturing principles and new processes to streamline operations, reduce waste, and maximize throughput.
Monitor key performance indicators to ensure continuous improvement and operational alignment with business goals.
Build and sustain strong customer relationships by ensuring on-time, high-quality repair services that meet or exceed expectations.
Collaborate cross-functionally with Sales, Product Management, Engineering, Logistics, Procurement, EHS, P&O and domestic and global manufacturing plants to support customer requirements and strategic initiatives.
Lead a team of 15+ employees, fostering a culture of ownership, accountability, and performance.
Mentor and develop operational leaders and high-potential talent to build organizational capability.