Rep, Member Service

BCU • Round Lake Beach, IL

114d • $38,400 - $57,600

About The Position

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision. At the Credit Union, you'll have a career in a growing organization and an environment that supports your professional and personal growth. Our WHY is the reason we exist: To Empower People to Discover Financial Freedom. What do you celebrate as your purpose? At BCU we celebrate what makes you authentically YOU! #bYOU

Requirements

• High School Diploma or equivalent.
• Minimum 2 years’ experience in Financial Institution, cash handling, and/or retail sales is preferred.
• Excellent verbal and written communication skills.
• Must be detail oriented and possess excellent organizational skills.
• Ability to consistently represent one's self, and the credit union, in a positive and professional manner at branch and outside business development events.
• Ability to multi-task, and to work well under pressure.
• Ability to work well in a team environment.
• Operate independently with minimal direction.
• Intermediate knowledge of Windows PC skills and thorough knowledge of relevant BCU computer systems.

Responsibilities

• Proficient in processing consumer loans from application to close with proven sales results.
• Interview members/prospective members to identify, consult and fulfill their present and future financial and lending needs.
• Process consumer loan applications, consult to close loans with ancillary products and service member loan requests.
• Conduct all member service transactions.
• Build and maintain favorable member relations/relationships.
• Comply with internal and external regulations, policies and procedures.
• Responsible for the achievement of individual sales and service goals including consumer loan origination sales.
• Successfully complete all required registrations or certifications as needed.

Benefits

• Flexible work arrangements
• Casual dress code

What This Job Offers

• Education Level: High school or GED