Rep Coordinator

Lakeshirts • Detroit Lakes, MN

15d • $17 - $20 • Remote

About The Position

WOW OUR CUSTOMERS | Minnesota Nice Customer Service (It's a Thing) THE OPPORTUNITY WOW our customers by delivering Minnesota Nice Customer Service while supporting our Sales Reps in an efficient, organized, and driven way. This role plays a key part in supporting Sales growth by acting as the connection point between customers, Sales Reps, and internal teams. You will provide high-level Customer Service, assist with Sales-related questions, troubleshoot issues, and ensure every order is handled with care, accuracy, and organization. You truly are the eyes and ears of our operation-whether onsite at World Headquarters or working remotely. A strong sense of organization, a driven mindset, and a passion for Customer Service will help you succeed in this fast-paced, Sales-focused role. LOCATION: Onsite or Remote To be considered for remote you must reside in one of the following states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, MA, MI, MN, MO, NC, ND, NE, NV, NY, OK, PA, SC, SD, TN, TX, VA, WI SCHEDULE: Monday-Friday | 9:00am-5:00pm CST PAY: $17-$20/hour BENEFITS Lakeshirts offers a fun, creative, team-driven culture. Benefits include competitive pay with daily pay options, comprehensive insurance, up to 22 paid days off in year one, profit sharing, 401(k), relaxed dress code, onsite cafeteria, and more. Join us and be part of a company that values teamwork, innovation, and making work enjoyable every day! A Typical Day | Listen + Think Fast + Take Action + Problem Solve

Requirements

• Previous Customer Service experience required
• Strong organization and attention to detail
• Driven self-starter comfortable in a fast-paced environment
• Excellent written and verbal communication skills
• Proficient with computers; Excel experience required
• Ability to multi-task, follow through and work well in a team
• Ability to type 50 WPM
• High school diploma required
• Reliable, adaptable, and committed to excellent Customer Service
• Remote team members must have a reliable, work-dedicated internet connection with 100 Mbps download and 20 Mbps upload (200/50 recommended).
• Wired Cable or DSL internet (no hotspots)
• Personal computer, camera, and accessories

Nice To Haves

• Some college preferred
• Two monitors strongly recommended
• Chromebooks are not compatible

Responsibilities

• Provide exceptional Customer Service to customers and Sales Reps
• Support Sales by analyzing orders and identifying potential issues
• Act as a liaison between customers, Sales Reps, and internal departments
• Use strong organization to ensure orders are produced correctly and on time
• Resolve Sales-related issues including pricing, credits, and delays
• Communicate clearly and professionally with a Customer Service mindset
• Apply Sales and negotiation skills to support positive outcomes
• Multi-task efficiently while maintaining accuracy and organization
• Make independent, driven decisions using sound judgment
• Collaborate with internal teams to resolve issues quickly

Benefits

• competitive pay with daily pay options
• comprehensive insurance
• up to 22 paid days off in year one
• profit sharing
• 401(k)
• relaxed dress code
• onsite cafeteria

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED