Rentals ERP BSA

White Cap Management•Orlando, GA

15d

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Gather, analyze, and document business requirements for internal customers. Ensure technology solutions align with business needs and strategic goals. Design, document, test and leverage solutions.

Requirements

Typically requires BS/BA in a related discipline.
Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field.
Certification is required in some areas.

Nice To Haves

RentalMan software knowledge a preferred.
Strong rentals background required that preferably has experience in rental software and support.
Oracle EBS and Help Desk experience is a plus

Responsibilities

Interfaces with Business Stakeholders and IT infrastructure teams to define, gather, and document business processes and needs, and translate into detailed functional specifications for development.
Performs business systems and process analysis of existing systems/processes.
Conducts interviews and requirements gathering workshops.
Ensures sign-off of all artifacts.
Coordinates requirements for new and existing applications.
Assists in testing, training plan development and training, support for users, and developing user documentation (i.e. web manuals, reference guides, etc.).
Participates in QA process; identifies test cases; explains complex processes; aids in developing test plans.
Develops detailed business cases, ROI calculations, value definition, cost assessments (expense/capital), benefits, and risk analyses.
Coordinates project tasks and project life cycle phases for small to mid-size projects (i.e. defining requirements, documentation, and process flows, etc.) to meet customer goals and requirements.
Coordinates communication with the client and prioritizes delivery of IT services.
Conducts root cause analysis using knowledge of applications, interfaces, and technology for defect resolution.
Assists with scope definition and implementation of a solution.
Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues.
May provide general guidance/direction to or train junior level support or professional personnel.