Rental Technician: Hoback Sports - Summer Seasonal

Jackson Hole Mountain Resort•Jackson, WY

41d•Onsite

About The Position

At Jackson Hole Mountain Resort, adventure fuels everything we do and at Hoback Sports, that passion lives on two wheels. From e-bikes to enduro rigs, gravel grinders to road machines, our team thrives on sharing the joy of cycling with every rider who walks through our doors. We’re looking for passionate cyclists who love the sport, live the lifestyle, and get fired up about helping others discover the perfect bike for their next adventure.

Requirements

Excellent customer service skills.
Cash handling skills

Nice To Haves

Basic knowledge of the bike industry preferred.
Basic knowledge of Jackson Hole Mountain Resort preferred.
Retail experience preferred

Responsibilities

Assist guests through the rental process, focusing on the guest experience and efficiency of rental form time
Properly utilize the RTP rental system to ensure all equipment is correctly checked out and checked in when returned
Consistently monitor the guest flow and work with the Lead & Supervisor to expedite the rental process
Understand and communicate the rental & demo equipment packages and features to ensure the best match for the guests
Ensure all equipment is returned efficiently and properly in the RTP rental system
Work with Rental leads, the Rental Supervisor and the Repair staff to ensure the highest level of equipment maintenance
Work with supervisor to maintain Rental Shop presentation standards
Present yourself as a Mountain Resort ambassador by engaging the guests and providing Resort-wide information