Rental Supervisor - Housing Available

Vail Resorts • Stowe, VT

364d • $22 - $25

About The Position

Join our team in the mountains and experience the thrill of working in a seasonal position that allows you to connect with nature and build lasting relationships with guests and teammates from around the world. As a Retail/Rental Manager, you will oversee the day-to-day operations of ski and snowboard rentals, ensuring a high-quality experience for our guests while managing a team of up to 50 staff members. This role includes responsibilities in merchandising, financial management, sales staff supervision, and overall store management. You will be instrumental in creating an environment that fosters excellent guest service and operational efficiency.

Requirements

• Minimum 2 years leadership experience - required
• 2 years in retail/rental experience - preferred
• 2 years resort experience in a management role
• Knowledge and passion for snowsports
• Bachelor's Degree - preferred

Responsibilities

• Overseeing all aspects of retail/rental operations.
• Managing a team of up to 50 frontline staff and a leadership team of 5-6.
• Providing consistent and direct feedback, coaching, and guidance to team members.
• Driving professional development in yourself and others.
• Designing, executing, and tracking training plans for associates starting from their first day.
• Ensuring department and staff have all necessary supplies.
• Meeting with other departments and committees to ensure alignment with initiatives.
• Creating operational plans for special events, groups, and holidays.
• Identifying sales opportunities and creating plans accordingly.
• Managing retail inventory, rental inventory, and supplies with cost management in mind.
• Hiring staff and processing payroll through a digital platform.
• Performing administrative duties and other assigned tasks.

Benefits

• Free passes for employees
• Employee discounted lift tickets for friends and family
• Free ski lessons
• Employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees