Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware, and Washington D.C. is hiring a Service Advisor. The Service Advisor position is responsible for communicating with internal and external customers to gather information regarding equipment issues and provide repair status updates while repairs are in progress; opening/process work orders in an efficient and timely manner using thorough details on customer requests/complaints to ensure technicians understand and customer satisfaction. Seeking candidates with a minimum of two years' service-related experience; heavy equipment exposure. High School diploma or equivalent.
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Job Type
Full-time
Career Level
Entry Level
Industry
Transportation Equipment Manufacturing
Education Level
High school or GED