Rental Sales Representative - Wilmington
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About The Position
The Rental Sales Representative position at Gregory Poole Equipment Company is a full-time role primarily focused on addressing customer needs related to equipment rentals. This position is crucial for ensuring customer satisfaction and facilitating the rental process from initial contact to closing agreements. The representative will work directly at customer locations, engaging in business solicitation and providing support for any rental needs. The role requires a proactive approach to sales coordination, where the representative will determine customer rental needs, qualify potential rentals, and execute rental agreements. A significant portion of the job involves conducting daily site visits to both current and prospective customers, which includes making cold calls to solicit rental business. The representative will also be responsible for providing equipment demonstrations, delivering and picking up rental equipment, and assisting walk-in and phone customers with their rental inquiries. Follow-up on rental leads from various sources, including other sales representatives and marketing efforts, is also a key responsibility. The representative will maintain customer satisfaction by making routine follow-up visits and resolving any issues related to rental equipment. In addition to sales coordination, the role includes record-keeping responsibilities, ensuring that rental agreements are accurately developed and submitted in a timely manner. Monthly business records, such as call and expense reports, must also be maintained. The position requires excellent communication skills to effectively interact with customers and internal teams regarding rental equipment inquiries and concerns. Overall, this role is essential for driving rental sales and maintaining strong customer relationships within the equipment rental sector.
