Rental Sales Rep (Washington)

Gregory PooleWashington, NC
303d

About The Position

This position is responsible for handling customer needs, answering questions and closing rental request and agreements. Provides rental coordination support between customers, service group leaders, sales representatives and sales department managers. Primarily works directly at customers' locations soliciting business and supporting any rental needs.

Requirements

  • Four year college degree with one year business sales experience preferably with equipment rentals; or technical/business college degree in business with three years similar work experience.
  • Must possess excellent communication skills with customers and interdepartmental associates regarding inquiries or concerns about rental equipment.
  • Position requires daily commuting to customer locations.
  • Must meet timely and accurate month-end deadlines.
  • Needs advanced beginner experience with software packages preferably MS Office (Outlook, Word and Excel).

Responsibilities

  • Provides initial contact to customers determining their rental needs, qualifying their rental potential, executing and closing a rental agreement.
  • Conducts daily customer (current and “cold-calls”) site visits soliciting rental business.
  • Provides “tow and show” equipment demonstrations with customers as needed.
  • Periodically delivers and picks-up equipment and attachments to customers as needed.
  • Provides direct assistance to any walk-in and phone assistance for call-in rental customers.
  • Follows-up on all rental leads provided by other sales representatives, service associates, marketing mail outs, etc.
  • Performs telemarketing prospecting, verifying and maintaining customer list and data.
  • Provides rental equipment specifications, applications and basic operator training to internal and external customers on various rental product lines.
  • Makes routine follow-up site visits to current customers ensuring customer satisfaction with our equipment rental business.
  • Must also resolve calls from customers and interdepartmental employees on needs and questions concerning rental equipment.
  • Provides rental information and ensures rental agreements are properly developed.
  • Submits timely all monthly business records (i.e. call reports, expense reports, etc.).
  • Provides any information to group leader on rental equipment status or problems.
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