Rental Sales and Business Development Specialist

Milton CAT•City of Syracuse, NY

10d•$65,000 - $90,000•Onsite

About The Position

Milton Rents is seeking a self-starter to join our growing team. This in store position will focus on finding new customers by utilizing company-provided third-party databases. (Dodge, IIR, Business exchange) This role is not order-taking. It is designed for individuals who thrive on competition, ownership and winning! The ideal candidate will be resourceful, self-starting, multitask capable, and a good communicator. Pay Range: starting potential range is $65,000-$90,000 – based on hourly pay and uncapped commission plan. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement – available to FT employees with 1 year+ of service Additional supplemental offerings and discount programs Employee Referral Program

Requirements

Understand construction phases, job situations and project conditions to properly time contacting customer with rental product and application suggestions.
Knowledge of entire rental fleet and ability to demonstrate equipment whenever appropriate to increase customer awareness of product applications.
Negotiation- The ability to stay calm and address any concerns or negotiate terms that align with customer and company standards.
Active Listening – Understanding customer needs. Understanding the customer needs and aligning the needs of the customer to the appropriate equipment expresses in-depth knowledge of our product.
4-year college preferred
Ability to interact and communicate with people effectively.
Proficient computer skills (i.e. Excel, Word, CRM)
Inside and/or Outside sales experience
Ability to call on active job sites when needed
Ability to sit for long periods of time
A valid driver’s license is required

Responsibilities

Make a minimum of 20-30 outbound calls per day
Achieve new customer goals.
Upsell – Promote additional products, services, and equipment to existing and new customers.
Conduct rental follow-up calls, calling customers after equipment has been returned to ensure customer satisfaction, address any concerns, and generate referrals for further opportunities.
Act as the point person for web and media-based rentals.
Complete 100% of calls, leads, and opportunities reports in the CRM database.
Respond to customer calls or emails in a timely manner with a sense of urgency.
Achieve goals set for rentals, new customer accounts, inactive accounts.
Develop a database of customers, companies, competitors and project information.
Use various reporting services, association contacts and other database means to prepare for upcoming projects in the area.
Maintain good organization and time management skills for effective territory coverage.
Keep a supply of sales tools including company brochures, product specification sheets, and promotional items on hand and utilize them creatively to meet customer demands.
Work closely with Rental Sales Manager to achieve company goals
Be the customer's problem solver, handling follow-up calls and customer problems effectively involving the Rental Sales Manager or service department when necessary.
Involved in local trade associations to network and further develop solid customer relationships.
Provide some customer support as required after hours to maintain customer satisfaction.
Present sales presentations as required. Verbal, Written or Power Point.
Visit jobs sites with Outside Sales Representatives to learn application of product and customer needs.