Rental Sales Agent

EuropcarSan Antonio, TX

About The Position

Join Our Team as a Rental Sales Agent – Deliver Exceptional Service and Maximize Sales! Are you driven by delivering excellent customer service while achieving sales targets? We’re looking for a highly motivated Rental Sales Agent to join our team, where you’ll be the first point of contact for customers, ensuring a seamless rental experience and maximizing sales opportunities. Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: www.europcar-mobility-group.com

Requirements

  • Sales Background : Proven sales experience in a dynamic, fast-paced environment.
  • Product Expertise : Skilled in offering optional coverage products, vehicle upgrades, and additional services.
  • Strong customer service skills and the ability to communicate professionally.
  • A sales-driven attitude with a focus on meeting and exceeding targets.
  • Ability to work efficiently in a fast-paced, customer-focused environment.
  • Attention to detail and a commitment to providing accurate and timely service.

Responsibilities

  • Handle reservations and process rental agreements with accuracy and professionalism.
  • Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.
  • Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.
  • Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections.
  • Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
  • Assist customers by identifying any additional services or products that may enhance their rental experience.
  • Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.
  • Support branch operations by performing additional duties as requested by management.

Benefits

  • Be part of a dynamic team that values customer satisfaction and professional growth.
  • Play a key role in enhancing the customer experience while contributing to the company’s success.
  • Enjoy opportunities for career development within a fast-growing company.
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