Rental Sales Agent - Rental Car

Fox Rent-A-Car • San Jose, CA

444d

About The Position

The Rental Sales Agent at Fox Rent A Car is responsible for delivering exceptional customer service while maximizing sales opportunities in a fast-paced environment. This role involves engaging with customers to understand their needs and providing tailored rental solutions, ensuring compliance with company sales processes and achieving sales targets.

Requirements

• Proven sales experience in a dynamic, fast-paced environment.
• High school diploma or GED.
• Strong customer service skills and a positive attitude.
• Ability to meet or exceed monthly sales performance standards.
• Attention to detail in processing customer rentals accurately.
• Effective communication skills to explain rental parameters and assist customers.

Nice To Haves

• Experience in the rental car industry or similar sales environment.
• Familiarity with vehicle features and rental processes.

Responsibilities

• Maximize sales opportunities by offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer.
• Utilize effective sales techniques to build rapport, apply top-down sales strategies, and overcome customer objections.
• Provide exemplary customer service by acknowledging customers, maintaining a positive demeanor, and resolving issues professionally.
• Achieve and exceed monthly sales performance standards, demonstrating consistent success in sales goals.
• Follow approved sales processes with integrity and professionalism to ensure customer trust and satisfaction.
• Accurately qualify and process customer rentals, paying close attention to detail and ensuring efficient transaction handling.
• Engage comprehensively with customers by reviewing rental parameters, answering questions, and providing assistance.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k) plan
• Employee discounts
• Referral bonus
• Company life insurance
• Company paid AD&D insurance
• Flexible spending accounts
• Parental leave
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Rental and Leasing Services
• Education Level: High school or GED