Rental Multi Property Assistant Manager

Imagineers•Hartford, CT

1d•Onsite

About The Position

Imagineers is a highly regarded Property Management Company managing over 220 Condominium Associations and Rental Properties throughout the State of Connecticut, as well as the Housing Choice Voucher program for numerous housing authorities. Established in 1973, Imagineers is a family-oriented company. They are seeking a Rental Multi-Property Assistant Manager for properties located in Hartford and New Britain. This role encompasses administrative assistance, resident services coordination, and supportive housing services.

Requirements

Proficient computer skills and ability to learn new software (Yardi)
Effective communication both verbally and written
Convey willingness to always help and display positive attitude
Committed to producing quality work
Demonstrate strong support of property goals
Highly approachable personality with strong interpersonal and customer service skills
Strong time management skills and organizational skills with the ability to prioritize your workload
Ability to function in a fast-paced work environment with many tenants coming into the office
Valid driver's license and transportation between properties
Knowledge of LIHTC, HUD, Section 8 housing programs
Must get LIHTC certification within 1 year of hire

Nice To Haves

Yardi property management software experience preferred

Responsibilities

Preparing reports, memos, emails, invoice letters, general correspondence and other documents
Clerical work (answering phones & distributing mail)
Filing (e-filing) and retrieving records, documents and reports
Assist and support the Property Manager with management responsibilities such as rent collection, leasing activity, unit inspections, and other tasks as assigned
Assist with collecting bids from vendors for work on the property
Process tenant violations with related correspondence
Prepare reports as requested using Yardi software and other programs as designated
Open and close work orders as needed
Respond to potential applicants, process applications as directed by Property Manager
Conduct showings as needed
Conduct unit inspections as needed
Maintain waiting list
Send out notices to the community as needed
Assist with lease renewals (recertification notices, lease renewals)
Respond to resident issues and complaints in a timely manner
Promote positive resident relations with exceptional customer service
Ordering office supplies
Assist residents with accessing rent/utility assistance, Case Management services, and connections to resources needed to prevent evictions, when possible, to help residents maintain independent living status
Assist and monitor residents to ensure satisfactory tenancy and keep the Property Manager informed of any concerns
Work with 3rd party Case Management agency and Property Manger to assist in more difficult tenant issues/concerns
Assist case managers with processing applicants for supportive housing
Weekly meetings with case management team
Quarterly inspections of units
Annual Lease Renewals
Assist and monitor residents and work with case management team on resident issues