Rental Manager

About the position

Our construction equipment group is seeking a full-time Rental Manager for our Burton, MI branch. This role is responsible for the efficient & profitable operation of the branch rental department. This individual will advise and make recommendations to the Rental Director with respect to the best interest of the branch rental department whenever & wherever activities of the company are involved.

Responsibilities

• Receive all incoming rental calls
• Vetting rental leads and working with assigned sales team members
• Quoting rentals by using our internal rate sheet both verbal and written
• New Customer Set Up
• Requesting Credit Applications
• Requesting Rental Forms
• Requesting customer's Certificate of Insurance and ensuring proper coverage
• Maintaining current COI's on file for each rental contract
• Explain & offer our RPP program
• Processing rental payments via paytrace
• Processing all first time rental payments upfront
• Create Rental / Demo Contracts / Internal Contracts
• Maintain 100% signed contracts and COI's in ERP
• Utilize SignNow
• Managing Rental Fleet
• Utilize team's folder for approvals process
• Performing equipment transfers
• Working with the Transportation Coordinator for logistics needs
• Creating and utilizing traffic forms
• Utilizing JCB Livelink for machine tracking
• Auditing equipment data for accuracy
• Requesting the linking / de-linking of attachments
• Maintaining a profitable rental model
• Requesting Rental Preparations and Rental Check-In's
• Working with the service department to ensure rental units are maintained and ready for rental
• Review all Service Work Orders billed internally to the rental department
• Review E-Inspect for damage and work collectively with the service department to determine billable customer damage
• Work with the Rental Manager to process all insurance claims
• Billing miscellaneous charges due upon rental return
• Managing Rental Receivables
• Follow company COD policy
• Review weekly provided reports for past due accounts
• Issue rental credits when necessary
• Following credit protocols via 'Approvals' in teams
• Process payments via Paytrace as needed for any department
• Processing Purchase Orders
• Coding trucking invoices
• Coding re-rental invoices
• Creating manual sales invoices as needed
• Reporting
• Utilizing PowerBI
• Utilization
• Repair & Maintenance
• Freight Recovery
• Participate in weekly rental calls
• Prep for meeting topics throughout the week
• Contribute to improvements in the rental department

Requirements

• Must be knowledgeable about the operation of a personal computer, Business system, & Microsoft Office.
• Minimum of 2 years' rental department experience.
• Possesses a clear understanding of the Rental Department and all related activities.
• Possesses excellent problem solving, administration, and management skills.