Rental Manager - Expedition Station

Snowshoe MountainSnowshoe, WV
89d

About The Position

We are looking for a Rental Shop Manager to lead our rental operations and ensure a top-notch guest and employee experience. This role will manage rental shop activities, inventory control, and staff to optimize performance, sales, and profitability.

Requirements

  • High School Diploma or GED
  • Previous experience in rental shop management preferred
  • Strong leadership, organizational, and communication skills

Responsibilities

  • Maximize Equipment Rentals: Train staff on policies and procedures, maintain rentable equipment, and ensure optimal use.
  • Guest Satisfaction & Customer Service: Lead by example in delivering excellent customer service, managing scheduling, and ensuring staff readiness.
  • Inventory & Merchandising: Oversee inventory control, manage equipment repairs, and ensure effective merchandising displays.
  • Team Management & Development: Schedule, train, and mentor staff, conduct performance evaluations, and foster a team environment.
  • Safety & Housekeeping: Maintain a safe work environment by enforcing safety guidelines, conducting regular safety trainings, and overseeing daily housekeeping tasks.
  • Financial Oversight: Manage payroll budgets, monitor expenses, and implement revenue strategies to meet financial goals.
  • Compliance & Professionalism: Ensure adherence to company policies and SOPs, and promote a culture of professionalism.
  • Driving: Have a valid Driver's license and ability to pass the Snowshoe Driving Program.

Benefits

  • Affordable on-mountain employee housing available for rent.
  • Free skiing and snowboarding privileges at Alterra resorts.
  • Discounts on Ikon Passes.
  • 401k plan available to any employee over the age of 18.
  • Discounted Friends and Family Lift Ticket Vouchers.
  • 30% off Snowshoe food & beverage locations (excludes alcohol).
  • 30% off soft goods like clothes.
  • 15% off hard goods like skis at Snowshoe owned retail locations.
  • Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many more.

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What This Job Offers

Industry

Amusement, Gambling, and Recreation Industries

Education Level

High school or GED

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