Rental Manager - Expedition Station

Snowshoe Mountain • Snowshoe, WV

89d

About The Position

We are looking for a Rental Shop Manager to lead our rental operations and ensure a top-notch guest and employee experience. This role will manage rental shop activities, inventory control, and staff to optimize performance, sales, and profitability.

Requirements

• High School Diploma or GED
• Previous experience in rental shop management preferred
• Strong leadership, organizational, and communication skills

Responsibilities

• Maximize Equipment Rentals: Train staff on policies and procedures, maintain rentable equipment, and ensure optimal use.
• Guest Satisfaction & Customer Service: Lead by example in delivering excellent customer service, managing scheduling, and ensuring staff readiness.
• Inventory & Merchandising: Oversee inventory control, manage equipment repairs, and ensure effective merchandising displays.
• Team Management & Development: Schedule, train, and mentor staff, conduct performance evaluations, and foster a team environment.
• Safety & Housekeeping: Maintain a safe work environment by enforcing safety guidelines, conducting regular safety trainings, and overseeing daily housekeeping tasks.
• Financial Oversight: Manage payroll budgets, monitor expenses, and implement revenue strategies to meet financial goals.
• Compliance & Professionalism: Ensure adherence to company policies and SOPs, and promote a culture of professionalism.
• Driving: Have a valid Driver's license and ability to pass the Snowshoe Driving Program.

Benefits

• Affordable on-mountain employee housing available for rent.
• Free skiing and snowboarding privileges at Alterra resorts.
• Discounts on Ikon Passes.
• 401k plan available to any employee over the age of 18.
• Discounted Friends and Family Lift Ticket Vouchers.
• 30% off Snowshoe food & beverage locations (excludes alcohol).
• 30% off soft goods like clothes.
• 15% off hard goods like skis at Snowshoe owned retail locations.
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many more.

What This Job Offers

• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED