Rental HVAC Branch Associate

Carrier•Norcross, GA

About The Position

About Carrier Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. Spot Coolers a wholly-owned subsidiary of Carrier rents and sells commercial portable air-conditioning and heating solutions nationwide helping customers stay up and running. Spot Coolers has an opening for a Rental HVAC Branch Associate in our Norcross, GA market. As a Branch Associate you will complete sales deliveries/pickups/customer service calls per the Branch Procedure book to build Spot Coolers reputation as the best company in the business. This role also serves as a first responder for all customer servicing activities – deliveries, pick-ups, equipment swaps, etc. About this role This position is for a Rental HVAC Branch Associate who is under moderate supervision. This role is responsible for troubleshooting technical problems and issues, determining technical solutions in accordance with product and customer specifications, and recommending actions to customers.

Requirements

High School Diploma or GED.
1+ year experience in a mechanical or technical field of work
Must have a valid driver’s license.
Ability to lift 50 lbs frequently and up to 75 lbs occasionally.

Nice To Haves

Excellent verbal and written communication skills
Strong phone skills
Strong organizational skills
Excellent attention to detail and accuracy
Basic mechanical skills and comfort using hand tools.

Responsibilities

Extensive Driving to multiple customer sites daily.
Job site deliveries, pick-ups and equipment installation of new/rental portable A/C and Heating equipment.
Works under moderate supervision to provide product and technical support.
Conducts technical training and product briefing with customers.
Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications and recommends solutions to customers.
Ensure the fleet and required accessories are cleaned, maintained, organized and ready to rent.
Maintains the warehouse and trucks for optimal efficiency.
Complete and submit all required paperwork – order write-ups, rental/sales agreements per policy.

Benefits

Employees are eligible for benefits, including:
Health Care benefits: Medical, Dental, Vision; wellness incentives
Retirement benefits
Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate
The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
This position may be entitled to short-term cash incentives, subject to plan requirements.