Rental Fleet / Yard Coordinator

Pape Material Handling • Kapolei, HI

3d • Onsite

About The Position

Do you love working in an energetic, fast-paced environment? Do you want to be a part of a winning team? Are you a detail person, but also love working with people? If this sounds like you, we would love to hear from you! Pape' Material Handling, the premier capital equipment dealer in the West, is seeking a highly motivated Rental Coordinator to join their growing team. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: As our Rental Coordinator, you will be in a dynamic, multi-faceted role that serves as our customers' primary point of contact and ensures our customers have a great experience when renting equipment from Pape'. Every day, you will be responsible for managing inbound and outbound rental and inside sales by phone and walk-in business, providing outstanding customer service, processing customer orders accurately and efficiently, recording daily activity in detail to ensure timely follow-up on all future customer requests and more! To thrive in this role, you must be a detail-oriented person, enjoy working with people, and have a winning attitude.

Requirements

• Excellent computer skills including Word, Excel, Outlook, and the ability to learn our internal computer systems.
• Excellent communication and customer relations skills.
• Extensive knowledge of the rental equipment industry.
• Ability to operate various types of equipment.
• Ability to thrive in a team environment.

Nice To Haves

• Forklift certified preferred but not required.

Responsibilities

• managing inbound and outbound rental and inside sales by phone and walk-in business
• providing outstanding customer service
• processing customer orders accurately and efficiently
• recording daily activity in detail to ensure timely follow-up on all future customer requests

Benefits

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 24 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation — Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
• Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees