Rental Field Technician

Peterson Tractor Company-posted 4 months ago
Full-time • Entry Level
North Bend, OR
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Peterson Cat has a need for an experienced Rental Field Technician at our North Bend, OR location. This position is responsible to perform maintenance and repairs to heavy and rental equipment, and provide customer service for internal and external customers.

  • Travel to and from customer sites to perform maintenance and repairs on equipment in the field.
  • Efficiently diagnose and repair equipment failure.
  • Maintain parts inventory in field truck for efficiency of repairs / maintenance to equipment in the field.
  • Conduct damage assessments and complete reports of equipment damage per rental procedures.
  • Perform safety inspections of equipment per manufacturer, ANSI, OSHA, and any other Government Regulation standards.
  • Maintain basic parts inventory on field truck.
  • Perform check-ins/outs.
  • Assist others in the performance of their roles to include: washing and cleaning equipment, moving equipment around rental yard, answering customer questions, explaining/demonstrating equipment operation to customers, assist in loading / unloading equipment, etc.
  • Perform assigned tasks in a timely, accurate, safe and efficient manner.
  • Follow manufacturer and company installation and service guidelines and procedures to ensure quality work.
  • Keep field truck and work area clean throughout day to ensure and maintain safe work environment.
  • Observe safety policies, procedures, rules, and laws.
  • Communicate with internal and external customers in a manner that promotes a positive relationship and demonstrates Peterson’s core values.
  • Participate in Peterson’s safety programs, tailgate meetings, and monthly safety meetings.
  • Work overtime as needed and within labor law guidelines.
  • Operate company or personal vehicle as needed.
  • Maintain punctual, regular, and predictable attendance.
  • Attend scheduled training classes, department, and safety meetings.
  • Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field.
  • Minimum of 3 years of directly related experience, preferably maintaining and repairing heavy equipment; or an equivalent combination of education and work experience.
  • Experience driving a service truck highly preferred.
  • Customer service experience required.
  • Competitive wages
  • Generous benefits
  • Promotional opportunities
  • Family-oriented environment
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