RENTAL FIELD SERVICE TECHNICIAN

Carter Machinery Company, Incorporated • Sparrows Point, MD

277d • $32 - $45

About The Position

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Rental Field Service Technician in Sparrows Point, Maryland. The Rental Field Service Technician applies advanced-level mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites; applies troubleshooting techniques and determines proper repair procedures; prepares parts requisitions.

Requirements

• Minimum of three years experience performing advanced-level mechanical service and repairs to Caterpillar and related competitive equipment.
• High school diploma or GED required.
• Thorough knowledge of engines, transmissions, electrical and other related components.
• Advanced-level mechanical aptitude.
• Ability to repair Caterpillar and allied components and machines.
• Strong communication skills, both verbal and written.
• Self-directed and well organized with the ability to prioritize workload.
• Proficient in use of technical software, databases and manuals.
• Excellent driving record required with the ability to obtain a CDL and/or DOT certification.
• Ability to work additional hours as needed to meet business and customer demands.

Responsibilities

• Perform maintenance and repairs to Caterpillar and allied rental equipment.
• Apply troubleshooting techniques and determine proper repair procedures.
• Prepare parts requisitions.
• Work independently and as part of a team.
• Interact with customers on a professional level.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork.

Benefits

• Opportunities for overtime.
• Shift differential (if applicable).
• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees