Rental Evening Supervisor

Bolton Valley Resort • Bolton Valley, VT

75d

About The Position

Bolton Valley is committed to making our work environment more diverse, equitable, and inclusive by never discriminating against race, religion, color of skin, gender, gender identity, sexuality, disabilities, age, national origin, and veteran status when hiring candidates and within our place of work. We believe that a range of lived experiences, voices, and perspectives directly contribute to the success of our team. The Evening Shift Rental Supervisor will oversee all in season operations, pre-season planning and preparation, and post-season shut-down of a busy ski resort rental, repair and retail facility.

Requirements

• High School diploma
• Extensive prior work experience in a rental and/or retail shop in the ski industry
• Previous management or supervisory experience
• Previous customer service experience
• Previous cash handling experience helpful
• Ability to work a flexible schedule: including nights, weekends and holidays

Responsibilities

• Recruit, hire, train, schedule, supervise and discipline all Rental/Repair staff
• Ensure smooth operations of the shop
• Plan, purchase and maintain a profitable retail program that provides guests the products they are looking for and increases shop profits
• Maintain all safety records regarding equipment testing and repairs
• Coordinate after-school program with After School Program Coordinator
• Complete all post-accident reports and inspections for accidents involving rental equipment
• Maintain and service rental equipment inventory
• Rotate inventory and set up new inventory purchases
• Identify areas for improvement in shop presentation, flow and profitability
• Ensure cleanliness and functionality of all aspects of the shop's operation
• Create and manage staff wage budget
• Perform all other tasks of Rental/Repair/Retail Staff
• Train all staff in POS, product knowledge, resort information, guest service and online fulfillment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 101-250 employees