Rental Counter Coordinator/ Local Delivery Driver (Non-CDL)

Best Line Equipment•North Towanda Township, PA

1d•Onsite

About The Position

Best Line Equipment is seeking a candidate for a dual role as a Rental Counter Coordinator and Local Delivery Driver at their Towanda, PA location. The company aims to integrate leading-edge technology while prioritizing employee and customer well-being. They emphasize building a great organization with great employees, fostering professional growth, teamwork, and a culture based on corporate values, job satisfaction, diversity, and customer service. Best Line Equipment is a premier equipment rental, sales, service, and parts company, recognized as a Top 100 Best Places to Work in Pennsylvania for over five years.

Requirements

Excellent verbal and written communication skills.
Organization skills and strong ability to multi-task.
Ability to use computers and industry-specific software and online programs.
Knowledge of equipment weights and dimensions and the capabilities of our vehicles and equipment.
Control Precision
The ability to see details at a distance.
The ability to quickly respond to a signal when it appears.
One to three years driving experience and excellent customer service skills.
Valid Driver's License
Valid DOT physical exam (or ability to obtain)
Clean driving record

Nice To Haves

High school diploma or equivalent

Responsibilities

Answering incoming rental phone calls, greeting, and directing walk-in customers.
Consulting with rental customers to understand their needs and preferences while identifying solutions.
Confirming reservations for customer will-call and delivery orders, as well as call-offs.
Keeping records of transactions such as billing cycles for customers, logged pickups, calls for equipment and information on equipment.
Day-to-day administrative duties such as maintaining records, reports and files, and processing transfer.
Load and unload equipment onto vehicle which may involve operating a forklift, climbing ladders, walking on top of a vehicle, and moving equipment.
Follow appropriate safety procedures for securing and transporting equipment.
Perform pre-delivery inspection ensuring that mechanical, safety, and emergency equipment is in good working order.
Reconcile truck shipping and loading documents including DOT documents-logbook and pre-trip inspection sheets.
Communicate with customers and co-workers to ensure proper delivery of equipment.