Rental Coordinator

EquipmentShare•Montgomery, AL

12h•Onsite

About The Position

EquipmentShare is hiring a Rental Coordinator at their rental facility in Montgomery, AL. The company aims to transform the construction industry by empowering contractors and communities through innovative technology, real-time support, and a dedicated team. They are looking for someone ready to grow, bring energy and drive, and help build the future of construction. EquipmentShare emphasizes a people-first approach powered by cutting-edge T3 technology, which supports employees by making their jobs easier, safer, and more connected. The company values problem-solvers, go-getters, and builders who take pride in meaningful work and want to be part of building something special. They are committed to diversity and inclusion through their 'A Workplace For All' initiative, believing that the best solutions come from a team that reflects the world around us, attracting, developing, and retaining great people from all walks of life.

Requirements

You’re a great listener and care about solving your customer’s problems
You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process
You have strong interpersonal and problem-solving skills
You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services
High School diploma or equivalent
Passing a background check
Ability to pass a drug test (for some roles, depending on job responsibilities)

Responsibilities

Respond to inbound leads and guide customers through the EquipmentShare rental process
Expand our existing customer base by building relationships with contractors and construction company principals
Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently
Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare
Keep them up-to-date about new or additional ways in which EquipmentShare can help improve their business
Promptly respond to and resolve customer inquiries, requests, complaints or other communications
Develop new sales strategies and techniques to increase our market share and improve our customer experience

Benefits

Monthly Family Dinner Night
Competitive compensation
Full medical, dental, and vision coverage for full-time employees
Generous PTO + paid holidays
401(k) + company match
Tool and boot reimbursements (role dependent)
Gym membership stipend + wellness programs (earn PTO and prizes!)
Company events, food truck nights, and monthly team dinners
16 hours of paid volunteer time per year
Career advancement, leadership training, and professional development opportunities
Access to industry leading diagnostic tools