Rental Coordinator

Nixon Power Services•North Little Rock, AR

13d

About The Position

With over 110 years of success, Nixon Power Services is the world’s largest distributor of Rehlko Power generators. We operate in an environment where flexibility and a willingness to take on new responsibilities keeps things interesting! We value team members who are passionate, down to earth and have a “can do” attitude, and enjoy providing premium services to customers. We’re seeking an enthusiastic, self-motivated professional to join our team as a Rental Coordinator. In this role, you will oversee the coordination, scheduling, and delivery of rental generators to meet customer needs. You will also collaborate with Nixon Service Centers to ensure routine maintenance and service work are completed for the existing fleet, as well as schedule installations. This position involves building and maintaining strong relationships with a variety of vendors, including rental companies, electricians, freight haulers, and fuel suppliers—along with Nixon branches. Your role will be crucial in ensuring Nixon provides top-notch services and exceptional customer experience, fostering business growth and retention. We’re looking for someone who is detail orientated and has strong organizational skills. The ideal candidate will work well across teams, is willing to learn and grow and exercises good judgement.

Requirements

Associate degree or bachelor’s degree preferred.
2+ years of experience in rentals, logistics, or related industries required.
Ability to work on-call, including weekends, as needed.
Strong organizational and time-management skills.
Excellent customer service and communication abilities.
Ability to work under pressure and handle multiple tasks simultaneously.
Proficient in Microsoft Office Suite of programs.
Strong communication skills both written and verbal.
Exceptional customer service skills.
Strong organizational skills.
Ability to multi-task, prioritize, and manage time effectively with strong attention to detail.

Nice To Haves

Familiarity with generators or power equipment is a plus.

Responsibilities

Ensure all rental units are entered into the CRM system for timely and accurate billing.
Handle rental requests, process quotes, and set up new rentals.
Ensure all rentals are cycle billed and invoiced correctly.
Collaborate with vendors to accurately order and confirm equipment availability.
Close out rentals with correct usage hours and fuel levels recorded.
Receive and process "Make Ready" and "Unit Check-in" paperwork from branches in BOLT.
Issue Internal Work Orders (IWOs) for repairs and maintenance with Rental Manager (RM) approval.
Work with vendors to issue Purchase Orders (POs).
Ensure the rental manager receives all invoices for approval.
Coordinate trucking and deliveries with customers and vendors.
Collaborate with local branches to schedule technicians for installations and teardowns.
Provide on-call support to meet customer needs after hours.