Rental Coordinator

EquipmentShare • McKinney, TX

322d

About The Position

EquipmentShare is immediately hiring a Rental Coordinator for our rental facility in McKinney, TX to be responsible for scheduling rentals and maintaining customer service standards with customers. Our tech platform empowers rental coordinators to work smarter by keeping up-to-date information on every machine and ensuring each customer gets the right equipment at the right time.

Requirements

• High School diploma or equivalent
• Strong interpersonal and problem-solving skills
• Ability to adapt to the fast pace of a growing company
• Continuous education on the latest EquipmentShare products and services

Nice To Haves

• Experience in customer service or sales
• Familiarity with the construction industry

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process
• Expand our existing customer base by building relationships with contractors and construction company principals
• Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently
• Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare
• Keep customers up-to-date about new or additional ways in which EquipmentShare can help improve their business
• Promptly respond to and resolve customer inquiries, requests, complaints or other communications
• Develop new sales strategies and techniques to increase our market share and improve our customer experience

Benefits

• Competitive salary
• Medical, Dental and Vision benefits coverage for full-time employees
• Generous paid time off (PTO) plus company paid holidays
• 401(k) and company match
• Annual tool and boot reimbursements for those in applicable jobs
• Fitness Membership stipends plus seasonal and year round wellness challenges
• Company sponsored events (annual family gatherings, food truck nights and more)
• Monthly family dinner nights
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home
• Employees receive 16 hours of paid volunteer time per year
• Opportunities for career advancement and professional development
• Access to industry leading diagnostic tools

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: High school or GED