Rental Coordinator

EquipmentShare • Yakima, WA

411d • $49,920 - $66,560

About The Position

The Rental Coordinator at EquipmentShare is responsible for scheduling rentals and ensuring high customer service standards at the Yakima, WA facility. This role involves responding to customer inquiries, maintaining relationships, and developing sales strategies to enhance customer satisfaction and expand the customer base.

Requirements

• High School diploma or equivalent.
• Strong interpersonal and problem-solving skills.
• Ability to adapt to a fast-paced environment and stay educated on the latest products and services.

Nice To Haves

• Experience in customer service or sales roles.
• Familiarity with the construction or rental industry.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process.
• Expand the existing customer base by building relationships with contractors and construction company principals.
• Educate customers about how EquipmentShare can help save them money and operate more efficiently.
• Maintain and nurture existing customer relationships to ensure satisfaction with service and support.
• Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
• Develop new sales strategies and techniques to increase market share and improve customer experience.

Benefits

• Competitive salary
• Medical, Dental and Vision benefits coverage for full-time employees
• Generous paid time off (PTO) plus company paid holidays
• 401(k) and company match
• Annual tool and boot reimbursements for applicable jobs
• Fitness Membership stipends plus seasonal and year-round wellness challenges
• Company sponsored events (annual family gatherings, food truck nights, etc.)
• Monthly family dinner nights
• 16 hours of paid volunteer time per year
• Opportunities for career advancement and professional development
• Access to industry leading diagnostic tools

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: High school or GED