Rental Coordinator Supervisor

Resolute Industrial, LLC•Englewood, CO

2d•Onsite

About The Position

The Rental Coordinator Supervisor leads the Rental Coordinator team and plays a critical role in supporting the day-to-day execution of the rental business. This position partners closely with Sales, Service, Accounting, Credit & Collections, and customers to ensure rental contracts, invoicing, and operational processes are completed accurately, efficiently, and on time throughout the full rental lifecycle.

Requirements

High school diploma or equivalent required; Associate degree preferred.
3–5 years of relevant experience in rental operations, inside sales, service coordination, or a related environment.
Previous experience leading or supervising employees strongly preferred.
Strong organizational skills with exceptional attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Effective communicator with the ability to work cross-functionally and with customers.
Working knowledge of basic financial and project accounting principles preferred.
Proficiency with Microsoft Office, particularly Excel and Word, and internet-based business systems.
Willingness to work extended hours during peak seasons.
Ability to travel up to approximately 10%.

Responsibilities

Lead, train, and develop the Rental Coordinator team, including onboarding, ongoing coaching, goal setting, and performance reviews.
Approve timecards, overtime, and vacation requests for direct reports.
Oversee daily order entry, contract management, and invoicing to ensure accuracy, timeliness, and proper documentation.
Identify process gaps and drive continuous improvement across inside sales and rental operations.
Communicate process updates and expectations clearly across departments.
Serve as operational backup for rental coordination functions as needed.
Maintain fleet inventory records within the ERP system in partnership with Accounting, including asset setup, retirement, and physical inventory counts.
Utilize system reports (contracts, extensions, AR aging, etc.) to monitor performance, identify risks, and improve efficiency.
Support new branch launches and workforce planning to ensure appropriate staffing levels while managing labor costs.
Adjust resources to meet seasonal demand and business growth.