Rental Clerk

Alyeska Resort•Anchorage, AK

11d•$18•Onsite

About The Position

Are you passionate about ski and snowboard gear and know how to meet guest’s needs when they are selecting equipment to rent? Do you want your next job to put you in the middle of the adventure and surrounded by picturesque nature? If you take pride in your craft and want to be part of a fun dynamic team, then Alyeska Resort is for you! We’re looking for Rental Clerk professionals to join our team in Girdwood, Alaska . What You’ll Do As a Rental Clerk , your role is to create a welcoming and seamless experience for our guests as they prepare for a day on the slopes. You'll be assisting guests in selecting the right boots, skis, or snowboards tailored to their specific needs based on factors like height, weight, and skill level. In addition to ensuring that the paperwork is complete, you'll handle equipment with care when it's returned and ensure that cash transactions are managed accurately.

Requirements

High school diploma or equivalent, or 1 to 3 months of related experience and/or training.
Ability to read, write, and understand simple instructions, as well as present information effectively to customers, clients, and fellow employees.
Proficiency in basic math, from addition and subtraction to calculating discounts, interest, proportions, and more.
Capable of defining problems, collecting data, and drawing valid conclusions.
Comfortable interpreting technical instructions in both mathematical and diagram form, dealing with abstract and concrete variables.
A working knowledge of ski and/or snowboard equipment and accessories.
Strong verbal and written communication abilities, as well as effective interpersonal skills.
Stellar customer service skills with the ability to assist guests of all ages, backgrounds, & abilities.
Ability to work a flexible schedule, including weekends and holidays.

Nice To Haves

Previous sales experience is a plus, as is handling cash and operating a cash register.

Responsibilities

Greet guests with a smile and a professional demeanor as they arrive.
Help guests choose the right-sized boots, skis, and snowboards based on height, weight, and skill level.
Calculate binding tensions and pole lengths to ensure a comfortable fit.
Present rental agreements, address guest questions, and ensure the completion of all necessary documents.
Handle returned equipment with care, checking for any damage or issues.
Accurately count cash and prepare it for bank deposits.
Operate our point-of-sale system, make change, and reconcile at the end of your shift.