Rental Car Customer Service Agent

Managed Labor Solutions • Saint Paul, MN

100d

About The Position

Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.

Requirements

• Valid driver's license
• 18 years of age or older
• Must be flexible with schedule to work night, weekends and holidays as needed
• Previous customer service experience and sales skills
• Ability to work in a fast paced environment with a variety of tasks
• Willingness to work outdoor in weather conditions with moderate noise level
• Detail oriented
• Computer literate
• Proficiency in English

Nice To Haves

• 6 months of customer service experience
• Previous experience in baggage handling or customer-facing role

Responsibilities

• Greet customers upon arrival
• Expedite the car rental process so customers can get to their destination quickly and easily
• Verify driver's license and reservations
• Assign keys and rental agreements and be able to explain charges on the invoice
• Process car exchanges in the Rental Car computer system
• Resolve customer issues and concerns professionally

Benefits

• Health insurance
• Dental insurance
• Flexible schedule

What This Job Offers

• Industry: Administrative and Support Services
• Number of Employees: 5,001-10,000 employees