Rental Car Associate
About The Position
As a Rental Fleet Coordinator, you’ll play a key role in managing our rental operations and ensuring a seamless experience for both customers and internal teams. Responsibilities include: Managing rental inventory, utilization, and rental terms for both rental fleets Coordinating reservations, returns, pickups, and off-site deliveries with Service, BDC, Sales, Marketing, and other internal teams Processing rental agreements and handling customer billing for damages or penalties Overseeing repairs and billing for damaged vehicles Submitting manufacturer rebate claims related to rental programs Verifying internal billing and correcting accounting for closed rental contracts Performing physical repossessions when vehicles are not returned as agreed
Requirements
- Valid driver’s license (required) and meets insurance standards
- High school diploma or equivalent
- Strong verbal communication and customer service skills
Nice To Haves
- Ability to drive a manual transmission vehicle preferred (but not required)
- Experience with cashiering or credit card systems is a plus, but not required
Responsibilities
- Managing rental inventory, utilization, and rental terms for both rental fleets
- Coordinating reservations, returns, pickups, and off-site deliveries with Service, BDC, Sales, Marketing, and other internal teams
- Processing rental agreements and handling customer billing for damages or penalties
- Overseeing repairs and billing for damaged vehicles
- Submitting manufacturer rebate claims related to rental programs
- Verifying internal billing and correcting accounting for closed rental contracts
- Performing physical repossessions when vehicles are not returned as agreed
Benefits
- Be part of a nationally recognized automotive organization
- Work in a collaborative, team-focused environment
- Gain exposure to multiple departments and brands
- Join a company that values growth, accountability, and customer satisfaction
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
