Rental Car Associate

Ricart Automotive • Columbus, OH

2d

About The Position

Founded in 1953, Ricart is a family-owned business built on trust, teamwork, and world-class service. We believe great experiences happen when great people work together, guided by our Rules of the Road: Driven, Trusted, Sharp, Welcome, and One Team. If you’re looking for a workplace that values reliability, respect, and growth, Ricart may be the place for you.
As a Rental Fleet Coordinator, you’ll play a key role in managing our rental operations and ensuring a seamless experience for both customers and internal teams.

Requirements

• Valid driver’s license (required) and meets insurance standards
• High school diploma or equivalent
• Strong verbal communication and customer service skills

Nice To Haves

• Ability to drive a manual transmission vehicle preferred (but not required)
• Experience with cashiering or credit card systems is a plus, but not required

Responsibilities

• Managing rental inventory, utilization, and rental terms for both rental fleets
• Coordinating reservations, returns, pickups, and off-site deliveries with Service, BDC, Sales, Marketing, and other internal teams
• Processing rental agreements and handling customer billing for damages or penalties
• Overseeing repairs and billing for damaged vehicles
• Submitting manufacturer rebate claims related to rental programs
• Verifying internal billing and correcting accounting for closed rental contracts
• Performing physical repossessions when vehicles are not returned as agreed

Benefits

• Be part of a nationally recognized automotive organization
• Work in a collaborative, team-focused environment
• Gain exposure to multiple departments and brands
• Join a company that values growth, accountability, and customer satisfaction

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED